POPIA Notice

Protection of Personal Information Act (POPIA) Notice

1. Introduction

Fractional FM (Pty) Ltd (“Fractional FM”, “we”, “us”, or “our”) is committed to protecting personal information and processing such information in accordance with the Protection of Personal Information Act, 2013 (“POPIA”).

This notice explains how personal information may be collected, used, processed, stored, and protected by Fractional FM.

2. Responsible Party

The Responsible Party for purposes of POPIA is:

Fractional FM (Pty) Ltd
Registration Number: 2024/532044/07

5 Zoetendal Close, Eldo Meadows, Eldoraigne, 0157

3. Information Officer

The Information Officer responsible for POPIA compliance is:

Jacques du Preez

Email: info@fractionalfm.co.za

Telephone: +27 12 110 4505

Website: https://fractionalfm.co.za

4. Categories of Personal Information Processed

Fractional FM may process information including:

  • Names and surnames
  • Contact information
  • Identity information
  • Company registration information
  • Financial information
  • Tax information
  • Payroll information
  • Employment information
  • Banking information
  • Business information
  • Information submitted through website forms
  • Information contained in correspondence and communications
  • Special personal information where required for lawful service delivery and permitted by applicable law

5. Purpose of Processing

Personal information may be processed for purposes including:

  • Providing accounting services
  • Providing taxation services
  • Providing payroll services
  • Providing advisory and consulting services
  • Client onboarding and administration
  • Regulatory and statutory compliance
  • Communication and relationship management
  • Financial reporting
  • Internal administration
  • Responding to enquiries and requests
  • Compliance with legal obligations

6. Disclosure of Information

Personal information may be disclosed where necessary to:

  • Regulatory authorities
  • Government departments
  • SARS
  • Financial institutions
  • Professional advisors
  • Software and cloud service providers
  • Service providers assisting with the delivery of services
  • Other parties authorised by the client

7. Security Safeguards

Fractional FM implements reasonable technical and organisational measures designed to safeguard personal information against unauthorised access, disclosure, alteration, loss, destruction, misuse, or unlawful processing.

8. Data Subject Rights

Subject to applicable law, data subjects may have the right to:

  • Request access to personal information
  • Request correction of personal information
  • Request updating of personal information
  • Object to certain processing activities
  • Request deletion of information where legally permissible
  • Withdraw consent where processing is based on consent
  • Lodge complaints regarding the processing of personal information

Requests may be submitted to the Information Officer using the contact details provided above.

9. Complaints

If you believe that your personal information has been processed unlawfully or in a manner that infringes your rights, you may contact Fractional FM directly.

You may also lodge a complaint with the Information Regulator (South Africa):

Information Regulator (South Africa)

Website: https://www.justice.gov.za/inforeg/

Email: complaints.IR@justice.gov.za

10. Updates to this Notice

Fractional FM reserves the right to amend this POPIA Notice from time to time.

The latest version will be published on this website.

Last Updated: June 2026